30-Day Money-Back Guarantee.
Effective Date: August 26, 2026 • 100% Full Refund Promise
The Empty-Bottle / Empty-Pouch Guarantee.
We are confident in our sub-40°C cold-pressed spirulina. If you take Sujata Spirulina consistently for 30 days and do not experience a measurable surge in your daily energy and digestion, we will refund every single rupee back to your bank account — even if the bottle is completely empty. No interrogations.
1. Eligibility & 30-Day Window
To be eligible for the 30-Day Protocol Guarantee:
- Your refund claim must be submitted within 30 calendar days from the date of confirmed delivery.
- Applies to your first purchase of any single product or value bundle from Sujata Nutrilive.
- No mandatory return shipping is required for used/empty pouches.
2. Damaged or Defective In-Transit Shipments
If your parcel arrives with a broken tamper seal, torn outer pouch, or physical transit damage, we offer an Immediate Free Express Replacement. Simply snap a photo of the package and WhatsApp our dispatch desk at +91 98765 43210. We will dispatch a brand-new sealed batch within 24 hours via Priority Air Cargo.
3. Refund Processing Timelines & Methods
Once approved by our support team, refunds are initiated instantly:
- Prepaid UPI (Google Pay, PhonePe, Paytm): Credited directly back to your linked bank account within 24 to 48 hours.
- Debit / Credit Cards & NetBanking: Credited within 3 to 5 business days depending on your issuing bank's settlement cycle.
- Cash on Delivery (COD) Orders: Transferred via instant IMPS/UPI upon providing your bank account or UPI ID.
4. How to Request a Refund (2 Simple Steps)
SUJATA-84920) to our WhatsApp support desk at +91 98765 43210.